This policy contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
This website and the brand "Borderbridge" is operated and owned by Grai Ventures SRL (GRAI). We provide digital media, venture development and innovation services and for more information see www.graiventures.com/about.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union and Romania and we are responsible as ‘controllers’ of that personal information for the purposes of those laws.
Our collection and use of your personal information
We collect personal information about you when you access our website, register with us and contact us via our website.
We collect this personal information from you either directly, such as when you register with us or contact us via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal information we collect about you depends on the particular activities carried out through our website. This information may include:
We use this personal information to:
This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
Our legal basis for processing your personal information
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
Further information—the personal information we collect, when and how we use it
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
When information is collected
When you register with us to join our mailing list
When you contact us by filling in the form
Contact details: email address
Contact details: your full name, job title, company name, email address and telephone number
We ask for this to communicate with you about Grai. We rely on consent as the lawful basis for collecting and using your personal information. We will keep this information until you notify us that you wish to be removed from the mailing list
We ask for this to communicate with you about our services and/or provide you with more information. We rely on consent as the lawful basis for collecting and using your personal information. We will keep this information until you notify us that you no longer wish to be contacted
We will share personal information with law enforcement or other authorities if required by applicable law.
We do not share your personal information with any third party, so you will not be contacted by anyone outside of Grai. However, we may share your personal information internally with Grai brands and offices based in other locations around the world. In order to do this, your personal information will be securely stored and processed on our Customer Relationship Management (CRM) software – if you wish to know more about this please contact email@example.com or similarly at firstname.lastname@example.org.
Whether information has to be provided by you, and if so why
We require you to provide your name and/or email address to enable us to contact you once you have made an enquiry via our website and/or to be able to add you to our mailing list. We also ask for your company details to be able to tailor our services accordingly. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
In the future we may transfer your personal information to Grai offices outside of the European Economic Area (EEA) located, for example, in the United Kingdom (UK) in order to connect you with more relevant expertise.
We will not otherwise transfer your personal data outside of the EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
If you would like further information please contact us at email@example.com or similarly at firstname.lastname@example.org
We would like to send you information about our services, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by email.
We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you complete our online enquiry form for the first time. Click here to see what this form looks like.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by contacting us at email@example.com or similarly at firstname.lastname@example.org
It may take up to 5 working days for this to take place. For more information on your rights in relation to marketing, see ‘Your rights’ below.
Under the GDPR you have a number of important rights free of charge. In summary, those include rights to:
If you would like to exercise any of those rights, please:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We hope that we can resolve any query or concern you raise about our use of your information.
The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in Romania if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in Romania is the The National Supervisory Authority For Personal Data Processing who may be contacted at www.dataprotection.ro or by phone at +40 318 059 211
Please contact email@example.com or similarly at firstname.lastname@example.org if you have any questions about this privacy notice or the information we hold about you.